The patient path
One clear next step at a time.
- 01
Online intake
A patient begins with the care program’s online intake.
- 02
Independent review
An independent licensed practice reviews each patient and makes clinical decisions.
- 03
Care at home, when appropriate
If treatment is prescribed, a pharmacy may dispense and ship it directly to the patient.
Practice-led clinical decisions
Pharmacy fulfilled when prescribed
A coordinated experience with distinct responsibilities at every stage.
The operating model
One patient experience. Clear lines of responsibility.
A connected consumer journey works best when operational support and clinical care each have a clear role.
ChartParcel coordinates
Marketing, the website and patient portal, intake routing, billing, subscriptions, and customer support for cash-pay care programs.
Independent practice leads
The licensed practice reviews each patient and makes all clinical decisions, including whether treatment is appropriate.
From intake to a considered next step
Care moves forward through people, not promises.
Each program connects the patient-facing process to an independent clinical review. What happens next depends on the clinician’s decision and applicable requirements.
01 / PATIENT JOURNEY
Online intake
A patient begins with the care program’s online intake.
02 / PATIENT JOURNEY
Independent review
An independent licensed practice reviews each patient and makes clinical decisions.
03 / PATIENT JOURNEY
Care at home, when appropriate
If treatment is prescribed, a pharmacy may dispense and ship it directly to the patient.
Patient-first. Practice-led.
Clinical care stays in clinical hands.
When a provider prescribes treatment, a pharmacy may dispense and ship it directly to the patient, subject to applicable laws and medication-specific requirements. Compounding is offered only where legally permitted and clinically justified.